• barrhavenward3

May 25th - Hydro Ottawa Update with 127,000 customers restored

As of 7:00 p.m. tonight, power has been restored to 127,000 customers across the full breadth of our service territory. Crews continue to work non-stop across the city making areas safe and restoring as many customers as possible in the hardest hit areas. As crews work on the restoration, they are continuing to find more damage and more debris.

Today we made extensive progress. Significant efforts are now underway in the Merivale, Woodroffe, Greenbank, Pineglen, Overbrook and Elmvale Acres neighbourhoods. We welcomed a large team from Toronto Hydro who will be working along with our crews over the coming days, performing restoration work in some of the most impacted areas of the city. In total, we will have an extra 250 skilled resources working with our field crews and teams.

There are approximately 53,000 customers that remain without power this evening, and our hope is that we will be able to restore power to another 6,000-7,000 customers over the course of this evening and through the night.

While we are aiming to have the bulk of the system up and running by the end of day Friday, the weather, as currently predicted in the forecast, could impact our restoration efforts if there is severe wind, rain or thunderstorms. We ask residents to remain patient as we continue to work round the clock while keeping our crews safe so they can return home to their families at the end of the day.

When the system is up and running, there will likely be a significant number of homes that will still not be connected and will require additional support (largely because of damage to their properties or obstacles in and around their houses). Prior to re-energization, these houses will need to have the damage repaired.

I know that residents are getting frustrated with what they perceive to be a lack of communication from us. With the work undertaken today and planned for tomorrow, we are getting closer to having specific neighbourhood details and restoration times. As soon as we are in a position to communicate those times, we will.

To find out more information on current power outages, please follow Hydro Ottawa’s Twitter account @hydroottawa.

On behalf of Hydro Ottawa, thank you for your support, patience and understanding. Rest assured, our efforts will continue around the clock until all residents of Ottawa have had their power restored.


Hydro Ottawa's President and Chief Executive Officer/Président et chef de la direction

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