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May 23rd - City services impacted by severe thunderstorm

The following City services are currently impacted due to the severe thunderstorm in Ottawa.


Residents are reminded to stay off the roads as much as possible. By minimizing travel, you help keep the roads clear for emergency vehicles. Visit ottawa.ca for the latest updates on the severe thunderstorm.


Child care centres

  • All municipal child care centres will be closed on Tuesday, May 24. Centre supervisors will be contacting all parents this evening.

Elections Office

  • The Elections Office, located at 1221 Cyrville Road, will be open for nominations and registrations by appointment only. Email elections@ottawa.ca or call 613-580-2660 (TTY: 613-580-2401).

Employment and Social Services

  • The Employment and Social Services office, located at 100 Constellation Drive, will be closed on Tuesday, May 24. The following Employment and Social Services centres remain open:

  • 370 Catherine Street

  • 2020 Walkley Road

  • 2339 Ogilvie Road

Client Service Centres

  • The following Client Service Centres will be closed on Tuesday, May 24:

  • Ben Franklin Place, 101 Centrepointe Drive

  • Kanata Client Service Centre, 580 Terry Fox Drive

  • Marry Pitt Centre, 100 Constellation Drive

  • Orleans Client Service Centre, 255 Centrum Boulevard

  • City Hall, 110 Laurier Drive West

  • All Building Code Service counters are closed, however email and mail permit services remain viable options. Visit ottawa.ca for more information.

Ottawa Archives

Ottawa Public Health

  • All Ottawa Public Health dental clinics will be closed on Tuesday, May 24.

  • The Ottawa Public Health information line will be closed on Tuesday, May 24.

Ottawa Public Library

  • All Ottawa Public Library bookmobile stops and homebound deliveries will be cancelled on Tuesday, May 24. In addition, all Ottawa Public Library branches are closed, except the following locations that will be open on Tuesday, May 24 from 1 to 8 pm:

  • Beaverbrook

  • Cumberland

  • Greenboro

  • Main

  • Nepean Centrepointe

  • Ruth E. Dickinson

Parks and recreation programming

  • All recreation and cultural programming, drop-in activities, bookings and virtual programming have been cancelled for Tuesday, May 24.

  • Note: facilities hosting Provincial Election advanced polls and respite centers will continue to offer these services.

Provincial Offenses Courthouse

  • The Provincial Offences Courthouse, located at 100 Constellation Drive, is closed. Proceedings to be adjourned on Tuesday, May 24 and will be rescheduled.

Support for residents in need

  • The City has opened several Emergency Reception Centres where residents can access power and services, such as showers, washrooms and charging mobility devices. The centres are open from 10 am to 10 pm daily. Visit ottawa.ca for more information and locations.

  • To support residents on home oxygen therapy and who are not able to be serviced in time by their current provider, VitalAire will support residents with Medical Oxygen needs and device recharging at the following reception centres. Please bring equipment (oxygen concentrator or portable oxygen concentrator) and a copy of your prescription to ensure you know your oxygen delivery litre flow:

  • Howard Darwin Centennial Arena, at 1765 Merivale Road

  • François Dupuis Recreation Centre, at 2263 Portobello Boulevard

  • For mental health services and supports, please visit ottawapublichealth.ca.

  • Residents in need can call 2-1-1 for information on government and local community-based health and social services.


For more information on City programs and services, visit ottawa.ca

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