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June 4th - Financially impacted property owners reminded about tax deferral program

Any business or residential property owner who has been financially impacted by the COVID-19 pandemic can apply for the Property Tax Hardship Deferral Plan at before the July 31 deadline.

The City has mailed out the final property tax bills to property owners, with a payment due date of June 18. If you qualify and get approved for the deferral plan, the due dates for the payment for the final and interim property tax bills will be delayed until October 30, 2020.

To qualify, financially impacted applicants must have a property assessment value of up to $7.5 million, which captures 91 per cent of commercial properties in Ottawa. In addition, your account would need to have been paid up to date before the 2020 interim tax installment.

The application form, as well as other qualifying criteria and program information, is available on

Contactless view, print and payment options

Ottawa residents can sign up for paperless billing for property tax and water bills through the My Service Ottawa portal. This is a secure website where you can manage, view, print and pay your bills online. It is free to set up, easy to use, and provides residents access to their account information 24 hours a day, seven days a week. Visit for more information.

Residents have several other payment options for property tax and water bills that can be done from the comfort and safety of their own homes.

  • My Service Ottawa portal

  • Telephone and online banking through their financial institution

  • Debit or credit payment online at

  • Pre-authorized debit

  • Mail

For up-to-date information on the COVID-19 pandemic in Ottawa, visit or call 3-1-1 (TTY: 613-580-9656). You can also connect with us through Facebook, Twitter and Instagram.


©2019 by Jan Harder.