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June 25th - Update Ottawa Police Front Desk Services begin reopening

Front Desk Services begin reopening; Records Checks by appointment only

The Ottawa Police Service is happy to announce that we will begin to reopen our buildings to the public in a staggered approach. We are still encouraging people to visit us for services available online at, such as filing a report or applying for a records check (only available at 2670 Queensview).

June 29: Front Desk Services at 211 Huntmar Drive and 3343 St. Joseph Blvd. will resume.

July 13: Front Desk Services at 474 Elgin Street will resume.

Front Desk Services:

· Take reports on criminal acts including: mischief/damage to property, breaking and entering, and fraud;

· Redirect reports for sexual assault and domestic abuse to a sworn officer;

· Assist clients who are required to attend and sign in to meet conditions of release; and,

· Take collision reports.

Please do not bring evidence or found items to our Front Desks. Instead, call us at 613-236-1222.

Reporting a collision

If you have been in a collision, call us at 613-236-1222. You will then be provided instructions on what to do next depending on your specific situation.

Public Health Precautions

To ensure the health and safety of our staff and visitors, we are asking that upon entry, visitors wear a mask, sanitize hands and practice physical distancing.

Capacity at each location will be capped. When the maximum is reached, the doors will lock. Please be patient.

We ask that you not visit us if you are sick.

*NEW* 2670 Queensview by appointment only—specific visitors ONLY at this time

Our Queensview location will remain closed until a backlog of applications is cleared.

There are many people who applied for records checks in the last several weeks that now need to visit our 2670 Queensview location for fingerprints or to provide in-person identification to complete their application already in progress.

In the coming days, our staff will reach out to those people to book an appointment. Please wait to be contacted.

Thousands of online records checks continue to be processed online.

For more information, visit us at


©2019 by Jan Harder.